FAQ

FAQ

At Integrity Vitamins, we believe in transparency and support. Below you'll find answers to the most commonly asked questions. Still need help? Reach out to us at support@integrityvitamins.com.

🧬 Product Information

Q: What makes Integrity Vitamins different?
A: We prioritize clean, science-backed supplements with full label transparency. No artificial fillers, no hidden ingredients—just effective formulas you can trust.

Q: Are your products vegan or gluten-free?
A: Many of our products are vegan, gluten-free, non-GMO, and dairy-free. Please refer to the product description for dietary certifications on each item.

Q: Are your supplements tested for quality and safety?
A: Yes. All products are manufactured in FDA-registered, GMP-certified facilities and undergo third-party testing for purity, potency, and safety.

🚚 Shipping & Orders

Q: How long does shipping take?
A:

  • USA: 3–7 business days

  • Canada: 6–12 business days

  • International: 10–15 business days
    Processing time is 1–2 business days.

Q: Do you offer free shipping?
A: Yes! We offer free standard shipping on U.S. orders over $50.

Q: How do I track my order?
A: Once your order ships, you’ll receive an email with your tracking number and a link to follow your package.

💳 Payments & Returns

Q: What payment methods do you accept?
A: We accept major credit cards (Visa, MasterCard, AMEX), PayPal, Shop Pay, Apple Pay, and more—processed securely through Shopify.

Q: What’s your return policy?
A: We offer a 30-day money-back guarantee. If you’re not satisfied, email us at support@integrityvitamins.com to initiate a return or refund.

❓General

Q: Can I take your supplements with other medications?
A: We always recommend consulting your healthcare provider before starting any new supplement—especially if you're pregnant, nursing, or taking medication.

Q: Do you ship internationally?
A: Yes! We ship to select countries outside the U.S. Shipping costs and delivery times are calculated at checkout.

Q: How can I contact customer support?
A: Reach us anytime at support@integrityvitamins.com. We typically respond within 24 hours on business days.