Refund policy

30-Day Return Policy

We want you to be satisfied with your purchase. You may request a return within 30 days of receiving your order.

To be eligible for a return, products must be unopened, unused, and in their original sealed packaging. For health, safety, and quality-control reasons, opened or used products cannot be returned.

To request a return, contact us at jsg@integrityvitamins.com with your order number and reason for the return. Returns must be authorized before being sent back. Items returned without prior authorization may not be accepted.

If your return is approved, we will provide return instructions. Unless the product arrived damaged, defective, or incorrect, return shipping costs are the responsibility of the customer.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us promptly so we can evaluate the issue and make it right.

Refunds

If your return is approved, we will notify you once the returned item has been received and inspected. Approved refunds will be issued to the original payment method. Original shipping charges are non-refundable unless the return is due to an error on our part or the product arrived damaged or defective.

Please allow time for your bank or credit card company to process and post the refund after it has been issued.

Exchanges

We do not offer direct exchanges. If you would like a different product, please return the eligible item in accordance with this policy and place a new order.